Dashboard

Funnels and alerts

See where players drop off between events, and get told when players drop, an event isn't ready or your SDK goes quiet.

Funnels

A funnel shows how many players get through a series of events in order, over the last 30 days. Funnels use SDK events, so add the SDK first.

On the Funnels tab, give the funnel a name and list 2 to 8 steps in order, separated by commas, for example:

session_start, tutorial_done, purchase

Each step counts the players who did that event after doing the step before it. For every step you see the number of players, the share of those who started, and the share who came through from the previous step. The form lists event names your game has already sent, so you can copy them exactly.

Alerts

DevNet checks your games every 10 minutes and raises an alert on the game's Overview and the LiveOps home when:

  • Players drop sharply: players now are under half the usual for this time of day, compared with the same hour over the past week. Only games that usually have 20 or more players get this, so small games don't get false alarms.
  • An event starts within a day with work still open: a calendar entry's checklist has unticked items.
  • The SDK goes quiet: your game sent events before, but nothing for 24 hours. That usually means an update broke the SDK.

When the problem is over, the alert shows as Resolved with what it said at the time. Dismiss alerts you've dealt with. Alerts are kept for 60 days.

Still stuck? Ask in the support channel on the DevNet Discord, or see how support works on your plan.